Digital banking has revolutionized the way we manage our finances, making it easier and more convenient than ever to handle our money. If you’re new to digital banking, this guide will help you understand the basics and get started with confidence.

1. What is Digital Banking?

Digital banking refers to the use of online and mobile platforms to perform banking activities traditionally done at a physical branch. This includes checking account balances, transferring money, paying bills, and more.

2. Setting Up Your Online Banking Account

• Sign Up: Visit your bank’s website or download their app to sign up for online banking. You’ll need your account number and some personal information.
• Create Credentials: Choose a strong username and password. Set up security questions for additional protection.

3. Navigating the Online Banking Dashboard

• Dashboard Overview: Familiarize yourself with the layout. Most dashboards will show your account balances, recent transactions, and quick links to common actions.
• Customization: Many banks allow you to customize your dashboard for easier access to the features you use most.

4. Performing Basic Transactions

• Checking Balances: Easily view your account balances in real-time.
• Transferring Money: Transfer funds between your accounts or to other people. Set up recurring transfers for regular payments.
• Bill Payments: Use the bill pay feature to pay your utilities, credit card bills, and other expenses directly from your bank account.

5. Mobile Banking

• Download the App: Most banks offer a mobile app with all the functionality of the online portal.
• Mobile Deposits: Deposit checks using your smartphone’s camera. Follow the app’s instructions to capture and submit the check images.

6. Security Measures

• Two-Factor Authentication: Add an extra layer of security by enabling two-factor authentication.
• Notifications and Alerts: Set up alerts for large transactions, low balances, or unusual activity.

7. Additional Features

• Budgeting Tools: Use built-in tools to create budgets, track spending, and set savings goals.
• Loan Applications: Apply for loans or credit cards directly through your online banking portal.
• Investment Services: Some banks offer investment tracking and management tools.

8. Support and Assistance

• Help Center: Access FAQs, tutorials, and guides directly from your bank’s website or app.
• Customer Support: Reach out to customer support through live chat, email, or phone for assistance with any issues.

9. Staying Safe Online

• Secure Connections: Always use secure, private Wi-Fi when accessing your banking information.
• Update Regularly: Keep your app and browser updated to the latest versions to protect against security vulnerabilities.

10. Benefits of Digital Banking

• Convenience: Access your accounts anytime, anywhere.
• Efficiency: Quickly perform transactions without the need to visit a branch.
• Cost Savings: Reduce the need for paper statements and checks, potentially saving on fees.

By understanding the basics of digital banking, you can take full advantage of the services and features offered by Amber Valley Bank. Embrace the convenience and security of managing your finances online.